21/10/2026
1. Introduction
Welcome to DigitalPilot Studio.
These Terms & Conditions govern the use of our website and the purchase of digital products offered through our online store.
By placing an order, you agree to these Terms & Conditions, subject to your applicable statutory rights.
2. Business Information
DigitalPilot Studio is operated by:
Legal business name: Zachariadou Dorothea
Business address: [Business Address]
Contact email: support@digitalpilotstudio.com
3. Digital Products
DigitalPilot Studio offers downloadable digital products, including:
- Excel templates and calculators
- Software applications
- Printable templates
- Business bundles
Products are supplied electronically. No physical goods are shipped.
Product descriptions explain the main features, file formats, and intended uses of each item.
4. Prices and Payments
Product prices are displayed on our website in euros (€).
Applicable taxes and any additional charges will be disclosed before an order is completed, as required by law.
Orders are processed through the payment methods available at checkout.
We reserve the right to correct pricing errors before accepting an order, subject to applicable consumer protection laws.
5. Digital Delivery
Following successful payment, purchased digital products are made available for download through the delivery method described at checkout.
Customers are responsible for ensuring that their devices and software meet the compatibility requirements stated in the product description.
If a download is unavailable or a delivery problem occurs, customers may contact us for assistance.
6. Right of Withdrawal and Refunds
Customers may have a statutory 14-day right of withdrawal for online purchases.
For digital content not supplied on a tangible medium, this right may be lost once delivery begins, but only where the customer has expressly consented to immediate delivery, acknowledged the loss of the withdrawal right, and received the legally required confirmation.
Further details are provided in our Refund Policy.
Nothing in these Terms limits any mandatory consumer rights, including remedies for defective or non-conforming digital content.
7. License and Permitted Use
Unless otherwise stated in the relevant product description or license agreement, purchased digital products are provided under a non-exclusive, non-transferable license for the purchaser’s own personal or internal business use.
Customers may use and adapt templates for their own work.
Customers may not resell, redistribute, sublicense, share, or offer the original digital files as standalone products without written permission.
Any product-specific license terms will be made available before purchase and will apply alongside these Terms.
8. Intellectual Property
The original content, designs, templates, software, and other materials offered by DigitalPilot Studio are protected by applicable intellectual property laws.
Purchasing a digital product grants the applicable usage rights but does not transfer ownership of the underlying intellectual property.
9. Product Compatibility
Customers should review the product description and any stated technical requirements before purchasing.
Some products may require specific software, operating systems, or application versions.
We aim to provide accurate compatibility information and products that conform to their descriptions.
10. Customer Support
For assistance with downloads, product functionality, or order-related questions, please contact:
support@digitalpilotstudio.com
We will make reasonable efforts to respond and resolve reported issues.
11. Limitation of Liability
To the extent permitted